Chase Home Finance LLC Support Ticket - Glendale, Colorado

Loan modification - Loan Modification

Created By: Cozmo12's Picture Cozmo12 Last Reply: Cozmo12's Picture Cozmo12
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Loan Modification

I have been in the home loan modification as of 06/09 and have been making my forbearance payments since then. When I started the program, i was told this process takes 90-120 days, it is now going on 8 months. I haven't even been assigned an analyst as of yet. I call at least once a week and I am being told something different each time. All required paperwork has been sent SEVERAL times. I have filed a complaint with the Federal Trade Commission and my next step is the Attorney General and I am prepared to take it futher if needed.


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