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Chase Home Finance LLC Feedback - Loan Modification - Loan Modification
Chase Home Finance LLC Feedback

Chase Home Finance LLC Feedback


Loan Modification - Loan Modification

I have been trying to get my loan modified since August of 2009. My husband lost his job and the bills have been piling up. So I was relieved when I heard about this program. I filled out the application and sent in the necessary paper work..so I thought. After about two months, I received a letter stating that I was missing paperwork. So I sent in the necessary paperwork again. I didn't hear from Chase for about two months again, so I called them to make sure my application was complete and could be processed. They informed me on the phone I was missing more paperwork or that my paperwork expired. Im glad I called them because thay didn't try to contact me. So I faxed over the necessary documents. I called them the very next day..guess what? My application is still incomplete because of missing paperwork. Each time I called them I was told something different and that this is all I would need to send in to complete my application. I was told this 5 times! Each time they wanted something different. So today Im going to fax over yet more paperwork. I wonder if this program really works because I have yet to hear of one positive outcome from this company. So for anyone who is ready to expose this company and tell there story, I would be happy to team up with you. So until then I will fight this never ending battle of trying to get my loan modified!

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dmlockerby says: (8 years ago)
It is now March of 2011- has your modification gone thru yet? The reason I ask is because I have an extremely similar situation.

sadaboutchase says: (8 years ago)
i have similar issues and for similar amounts of time . almost a year waiting . tired on sending info back to them - after i was rejected for the first time i re-apply this time with an " adviser? " in a physical office - it s been even worst - i still didn't get the help [ wich i really need ] and also they dont answer my phone calls - and they are not advising me correctly for what people from Chase actually told me - I ruined my credit which it was in perfect standing for 10 and a half years living in miami and even though i did that and will cause me lot of trouble in the future i am still in LIMBO - i wish someone can listen to us -

Kimmy81 says: (8 years ago)
wow thats crazy.... well i have not been working for almost two years now and my savings has ran out..plus im two months behind on my morgage and i have been trying to get a modification and each time i do not qualify because i dont have enough income and i dont know what to do anymore because my credit is so messed up now..all my life i worked hard and saved and had good credit but in such a short time everything just went under.

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